Reference

How ph655 Handles Your Personal Information

ph655 collects only what it needs to run your account, process payments through bKash, Nagad, and Rocket, and keep your session secure.

Account data protectedbKash, Nagad, Rocket payment privacyYour right to request deletionNo third-party sale of your dataBangladesh-region access rules apply
ph655 How ph655 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how your data is stored, want to update account details, or need to submit a deletion request, our support team handles privacy queries directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through the help centre accessible from the mobile menu. Privacy-related requests are logged and acknowledged separately from general account queries.

Live Chat Open the chat icon in your account dashboard. Mention your query is privacy-related so it reaches the right team without delays.
Email Support Find the privacy contact email inside your account settings under Help. Include your registered mobile number for faster identity verification.
Help Centre Access the help centre from the mobile menu. Filter by Account and Privacy to find step-by-step instructions for data access requests.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

ph655 uses a layered approach to data protection — covering how information is stored, how long it stays, who can access it, and how you can update or remove it. Each area below reflects a real operational practice, not a general statement.

Cookies and Session Tokens

We use session cookies to keep you logged in and preference cookies to remember your account settings. You can clear these through your browser at any time without losing your account.

Payment Data Handling

When you deposit or withdraw via bKash, Nagad, or Rocket, we store only the transaction reference and timestamp. Your full wallet credentials never pass through our servers.

Data Retention Rules

Account and transaction records are kept for as long as your account is active and for a period after closure as required by applicable regulations. You may request a summary of what we hold.

Requesting Changes or Deletion

Submit a data access or deletion request via the email listed in your account settings. We verify your identity before processing, then confirm the outcome in writing.

Common Questions About Your Data at ph655

These are the questions we hear most often about how ph655 manages personal data, what rights you have, and how to act on them. Eligibility for any account action depends on your local law and the regions ph655 currently serves.

We collect your name, email, contact number, and the wallet identifier you use for bKash, Nagad, or Rocket payments. Device and browser session data is also logged for account security purposes.

We do not sell your personal data. We share information only with payment processors needed to complete bKash, Nagad, or Rocket transactions, and with service providers bound by confidentiality agreements.

Send a data access request to the privacy email listed in your account settings. We verify your identity first, then provide a summary of the information we hold within a reasonable timeframe.

Yes. Submit a deletion request through the help centre or by email. Some transaction records may be retained as required by applicable regulations even after your account is closed.

Session and preference cookies run by default to keep your account functional. You can clear them through your browser settings. Clearing session cookies will log you out of your current session.

Only the transaction reference and timestamp are stored. Your full wallet credentials and PIN are processed inside your bKash or Nagad app and never pass through our platform servers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.